At Binitaa World LLC, we strive to provide high-quality tools and excellent customer service. If you’re not completely satisfied with your purchase, we’re here to help.
1. Returns
- You have [7 days] from the date of delivery to request a return.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
2. Non-Returnable Items
The following items are non-returnable:
- Custom or personalized products.
- Items marked as “Final Sale.”
- Products that show signs of use or damage.
3. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and the amount will be credited to your original payment method within [5-7 business days].
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product, contact us at [admin@binitaworld.com].
5. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
- Original shipping charges are non-refundable.
6. How to Initiate a Return
To start the return process:
- Contact us at [admin@binitaworld.com] with your order number and reason for the return.
- We will provide you with instructions for returning your item.
7. Cancellations
- Orders can be canceled within [24 hours] of purchase if they have not yet been shipped.
8. Contact Us
If you have any questions about our refund policy, feel free to reach out:
- Email: [admin@binitaworld.com]